20347 Enabling and Managing Office 365

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Date/Time
Date(s) - 01/01/2050 - 03/01/2050
All Day

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About this Course

This is a 5-day ILT course that provides students with the knowledge and skills required to evaluate, plan, deploy, and operate Office 365 services, including its identities, dependencies, requirements, and supporting technologies. Students also will learn how to set up an Office 365 tenant including federation with existing user identities, and sustain an Office 365 tenant and its users.

Audience Profile

This course is intended for IT professionals who are responsible for planning,configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and ActiveDirectory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services, to obtain the Microsoft Certified Solutions Associate (MCSA): Office 365 certification.

At Course Completion

After completing this course, students will be able to:

Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
Manage Office 365 users, groups, and licenses, and configure delegated administration.
Plan and configure client connectivity to Office 365.
Plan and configure directory synchronization between Azure AD and on-premises AD DS.
Plan and implement the Office 365 ProPlus deployment.
Plan and manage Exchange Online recipients and permissions.
Plan and configure Exchange Online services.
Plan and implement the Skype for Business Online deployment.
Plan and configure SharePoint Online.
Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.
Plan and configure the integration between Office 365 and Microsoft Azure Information Protection, and configure compliance features in Office 365.
Monitor and review Office 365 services, and troubleshoot Office 365 issues.
Plan and implement identity federation between on-premises AD DS and Azure AD.

Course Outline

Module 1: Planning and provisioning Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service. It describes the process of provisioning an Office 365 tenant. This module also identifies the challenges in deploying Office 365 and the benefits of the Microsoft FastTrack for Office 365 approach, as compared to the traditional plan, prepare, and migrate deployment process.

Lessons

Overview of Office 365
Provisioning an Office 365 tenant
Planning a pilot deployment

Lab : Provisioning Office 365

Configuring an Office 365 tenant
Configuring a custom domain
Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:
Describe the features and benefits of Office 365.
Provision new tenant accounts.
Plan a pilot deployment of Office 365.

Module 2: Managing Office 365 users and groups

This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface. This module also explains how to manage user passwords and configure multi-factor authentication.

Lessons

Managing user accounts and licenses
Managing passwords and authentication
Managing security groups in Office 365
Managing Office 365 users and groups with Windows PowerShell
Configuring administrative access

Lab : Managing Office 365 users and passwords

Managing Office 365 users and licenses by using the Office 365 admin center
Managing Office 365 password policies

Lab : Managing Office 365 groups and administration

Managing Office 365 groups
Managing Office 365 users and groups by using Windows PowerShell
Configuring delegated administrators

After completing this module, students will be able to:
Manage user accounts and licenses by using the Office 365 admin center.
Manage passwords and authentication.
Manage security and distribution groups by using the Office 365 admin center.
Manage Office 365 users and groups by using Windows PowerShell.
Configure administrative access.

Module 3: Configuring client connectivity to Microsoft Office 365

This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. In addition, this module explains how to configure different types of Office 365 clients.

Lessons

Planning for Office 365 clients
Planning connectivity for Office 365 clients
Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365

Configuring DNS records for Office 365 clients
Running the Office 365 connectivity analyzer tools
Connecting Office 2016 clients

After completing this module, students will be able to:
Plan for the deployment of Office 365 clients.
Plan for, and troubleshoot, connectivity for Office 365 clients.
Configure connectivity for Office 365 clients.

Module 4: Planning and configuring directory synchronization

This module explains how to plan, prepare, and implement directory synchronization as a methodology for user and group management in an Office 365 deployment. It explains how to prepare an on-premises environment, and install and configure directory synchronization. It also explains how to manage Office 365 identities after you enable directory synchronization.

Lessons

Planning and preparing for directory synchronization
Implementing directory synchronization by using Azure AD Connect
Managing Office 365 identities with directory synchronization

Lab : Configuring directory synchronization

Preparing for directory synchronization
Configuring directory synchronization
Managing Active Directory users and groups

After completing this module, students will be able to:
Plan and prepare for directory synchronization.
Implement directory synchronization by using Microsoft Azure Active Directory Connect (AD Connect).
Manage Microsoft Office 365 identities with directory synchronization.

Module 5: Planning and deploying Office 365 ProPlus

This module explains how to plan for a client deployment and ensure that users receive the tools that they need to interact with Office 365 effectively. It also explains the planning process, how to make Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, it describes how to set up Office telemetry so that administrators can track how users are interacting with Microsoft Office.

Lessons

Overview of Office 365 ProPlus
Planning and managing user-driven Office 365 ProPlus deployments
Planning and managing centralized deployments of Office 365 ProPlus
Office Telemetry and reporting

Lab : Managing Office 365 ProPlus installations

Preparing an Office 365 ProPlus managed installation
Managing user-driven Office 365 ProPlus installations
Managing Centralized Office 365 ProPlus installations

After completing this module, students will be able to:
Describe Office 365 ProPlus.
Plan and manage user-driven Office 365 ProPlus deployments.
Plan and manage centralized deployments for Office 365 ProPlus.
Describe Office Telemetry and reporting.

Module 6: Planning and managing Exchange Online recipients and permissions

This module describes Exchange Online, and explains how to create and manage recipient objects and how to manage and delegate Exchange security.

Lessons

Overview of Exchange Online
Managing Exchange Online recipients
Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions

Configuring Exchange Online recipients
Configuring role-based access control

After completing this module, students will be able to:
Plan and prepare for directory synchronization.
Implement directory synchronization by using Microsoft Azure Active Directory Connect (Azure AD Connect).
Manage Microsoft Office 365 identities with directory synchronization.

Module 7: Planning and configuring Exchange Online services

This module explains how to plan for and configure email flow, in addition to anti-malware and anti-spam settings in Office 365. It also explains how to plan and configure policies for Exchange clients. Additionally, it describes how to plan and configure a migration to Exchange Online.

Lessons

Planning and configuring email flow in Office 365
Planning and configuring email protection in Office 365
Planning and configuring client access policies
Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online

Configuring message transport settings

Lab : Configuring email protection and client policies

Configuring email protection
Configuring client access policies

After completing this module, students will be able to:
Plan and configure email flow in Office 365.
Plan and configure anti-malware and anti-spam settings in Office 365.
Plan and configure policies for Exchange clients.
Plan and configure a migration to Exchange Online.

Module 8: Planning and deploying Skype for Business Online

This module explains how to plan and configure Skype for Business Online service settings. It also explains how to configure Skype for Business Online user settings and clients, and plan for voice integration with Skype for Business Online.

Lessons

Planning and configuring Skype for Business Online service settings
Configuring Skype for Business Online users and client connectivity
Planning voice integration with Skype for Business Online

Lab : Configuring Skype for Business Online

Configuring Skype for Business Online organization settings
Configuring Skype for Business Online user settings
Configuring a Skype Meeting Broadcast

After completing this module, students will be able to:
Plan and configure Skype for Business Online service settings.
Configure Skype for Business Online user and clients.
Plan voice integration with Skype for Business Online.

Module 9: Planning and configuring SharePoint Online

This module describes how to configure SharePoint Online services. It explains how to plan and configure SharePoint site collections and external user sharing. It also provides a brief overview of additional portals, such as the video portal.

Lessons

Configuring SharePoint Online services
Planning and configuring SharePoint site collections
Planning and configuring external user sharing

Lab : Configuring SharePoint Online

Configuring SharePoint Online settings
Creating and configuring a SharePoint Online site collections
Configuring and verifying external user sharing Configure

After completing this module, students will be able to:
Configure SharePoint Online services.
Creating and configuring a SharePoint Online site collections.
Plan and configure external user sharing.

Module 10: Planning and configuring a Office 365 collaboration solution

This module describes how to enable and configure Yammer Enterprise. It also explains how to configure OneDrive for Business, Office 365 groups, and Microsoft Teams.

Lessons

Planning and managing Yammer Enterprise
Planning and configuring OneDrive for Business
Configuring Office 365 groups and Teams

Lab : Planning and configuring an Office 365 collaboration solution

Configuring a Yammer Enterprise
Configuring OneDrive for Business
Configuring Office 365 groups

After completing this module, students will be able to:
Enable and Configure Yammer Enterprise.
Configure OneDrive for Business.
Configure Office 365 groups.

Module 11: Planning and configuring security and compliance in Office 365

This module describes the compliance features in Office 365 and how to manage them. It explains how to plan and configure Azure Information Protection. Additionally, it explains the security features in Office 365.

Lessons

Overview of the compliance features in Office 365
Planning and configuring Azure Information Protection in Office 365
Managing the compliance features in Office 365

Lab : Configuring Rrights Mmanagement and compliance

Configuring rights management in Office 365
Configuring compliance features

After completing this module, students will be able to:
Describe the compliance features in Office 365.
Configure Azure Information Protection in Office 365.
Manage the compliance features in Office 365.

Module 12: Monitoring and troubleshooting Microsoft Office 365

This module describes explains how to troubleshoot issues with Office 365 connectivity and services, and how to monitor Office 365 service health.

Lessons

Troubleshooting Office 365
Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

Monitoring Office 365
Monitoring service health and analyzing reports

After completing this module, students will be able to:
Troubleshoot Office 365 connectivity and service issues.
Monitor Office 365 service health.

Module 13: Planning and configuring identity federation

This module describes how identify federation works, and how you can use Active Directory Federation Services (AD FS) to implement identity federation. It also explains how to plan an AD FS deployment to support identify federation with Office 365. The module describes how to deploy AD FS to enable single sign-on (SSO) for Office 365. Finally, it describes hybrid solutions for Exchange Server, Skype for Business Server, and SharePoint Server.

Lessons

Understanding identity federation
Planning an AD FS deployment
Deploy AD FS for identity federation with Office 365
Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation

Deploying Active Directory Federation Services (AD FS) and Web Application
Configuring federation with Microsoft Office 365
Verifying single sign-on (SSO)

After completing this module, students will be able to:
Describe how identity federation works, and how you can use AD FS to implement identity federation.
Plan an AD FS deployment to support identify federation with Office 365.
Deploy AD FS for identity federation with Office 365.
Describe hybrid solutions for Microsoft Exchange Server, Microsoft Skype for Business Server, and Microsoft SharePoint Server.

Before attending this course, students must have:

A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
A minimum of one year of experience working with AD DS.
A minimum of one year of experience working with name resolution, including DNS.
Experience working with certificates, including public key infrastructure (PKI) certificates.
Experience working with Windows PowerShell.
Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.