The use of characters as an e-learning material is quite beneficial. According to a study done by Byron Reeves, The Benefits of Interactive Online Characters, social intelligence is heightened when characters are added to the learning process. In the workplace, we want employees to have a better sense of their colleagues and community. It allows them to work in harmony, not just with each other, but also with clients. What better way to make them practice than by using characters during the training program?
The use of characters will be more effective if the learners can relate and interact with it on an emotional level. When the emotions are tapped, the lesson becomes more valuable and memorable too. This will increase the retention rate of the course. That will make the training program a huge success.
Now that you know how important characters are in the lesson, the next thing that you need to figure out is how to apply it. Like any other elearning material, it will only be effective depending on how you plan to use it.
There are four different ways that you can use characters as an e-learning material.
Setting up scenarios
First of all, characters can help you set up the right scenarios that employees will be facing as part of their work and responsibilities. Using characters will allow you to create the unique environment that will help the learners practice. By identifying with what the character will go through, the employees will get hints when it comes to what they should do in case they are thrust into the same situation. The characters will not just demonstrate what should be done. They can also give suggestions and advice.
Characters can also be used to help elearning courses define the roles that workers have to portray in the workplace. Again, characters can easily demonstrate what certain individuals should be doing. Instead of using text to explain it, showing the learners how things are done and the role they play in the organization. It is easier to relate to the role that way and to see how the different roles interact with each other. Regardless of how diverse the employees in the workplace are, it is easier to represent them through characters.
Serving as guides
You can also use characters to serve as a guide throughout the course. When there is something that has to be done, the character can tell the learner about it. This will not really enrich the content of the e-learning material – at least, not directly. But it will help make the lesson more interesting and enjoyable. The character appearing every now and then will signal something new for the learner to anticipate. It will also help make the learning process go as smoothly as it can.
As you can see, characters in your e-learning course will put a whole new element into the learning experience. It will play a role in helping you deliver the content of the training program. Of course, you have to be careful in creating the character. You have to make sure it is both realistic and relatable. Not only that, it should never overshadow the actual content and distract the learners from what they should be learning.