This exam is designed for candidates looking to demonstrate foundational-level knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. Candidates should have knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.
Candidates should have the requisite knowledge to recommend solutions that address common organizational IT challenges and to differentiate Microsoft 365 solutions from the competition in the market. Candidates should also have fundamental knowledge of offerings, optimizing licensing for cost effectiveness, and support options for organizations.
Candidates should be able to differentiate between Microsoft’s services and products (Microsoft 365, Azure, and Dynamics 365).
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With the digital environment changing faster than ever, driven by both internal and external forces, IT certification, knowledge, and readiness are more valuable than ever.