Microsoft 365 Fundamentals
This exam is designed for candidates looking to demonstrate foundational-level knowledge of Software as a Service (SaaS) solutions to facilitate productivity on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Candidates can use this exam to prepare for other Microsoft certifications, but it is not a prerequisite for any of the related certifications.
Candidates should be able to recommend Microsoft 365 solutions that address common organizational IT challenges. They should understand how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications.
Candidates should also be able to recommend solutions for endpoint and application management, desktop virtualization, automated operating system deployment, and rich reporting and analytics. They should be familiar with Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud.
- Describe cloud concepts (10-15%)
- Describe core Microsoft 365 services and concepts (50-55%)
- Describe security, compliance, privacy, and trust in Microsoft 365 (15-20%)
- Describe Microsoft 365 pricing and support (10-15%)